If you encounter a power outage within EQUS’ Service Area, start by checking your service pole’s breaker or your fuse box to rule out common issues. Also, observe if your neighbours are affected. For outages beyond your control, promptly report to us by calling 310.EQUS (3787) from anywhere in Alberta or 1.888.211.4011 from anywhere in North America. Having your account number ready and providing detailed information helps us address the issue more effectively.