Your feedback matters! As a member of a co-operative, you have a voice and we want to hear from you.
Every survey submitted before October 1, 2026 will be entered to win a $500 power bill credit, or one of two $100 bill credits.
Your Annual Member Satisfaction Survey is now available and a copy will be mailed or emailed out to all members in August. This survey is an important tool that helps us to ensure that the level of service we are providing is meeting the needs and expectations of our members. Share your comments and questions, and let us know how we’re doing!
Complete your survey online right now!
Members can fill out the survey included in their newsletter which can be returned:
- by mail to Box 6199, Innisfail, AB T4G 1S8;
- by email to communications@equs.ca; or
- bring it with you to upcoming member events or your nearest EQUS office
We appreciate the time you take to fill out this survey. The personal information collected through this survey will be used to evaluate the quality of electric distribution service that EQUS is providing to members and inform strategic planning initiatives. The collection of this information is authorized under the Personal Information Protection Act and in accordance with EQUS’ Privacy Code. If you have any questions about the collection or use of this information, please contact EQUS’ Privacy Officer at 310.EQUS(3787).
